"Smart charging" has been diluted to the point of meaning very little. Here is what it does in practice, on a single-phase domestic supply with a heat pump and an oven already on it.
Load balancing reads the incoming current at the meter and continuously adjusts what the charger takes, keeping the total under the main fuse. Without it, the household has to choose between cooking and charging. With it, the charger simply takes longer on the evenings when the house is busy.
Tariff awareness pulls the following day's prices and slots the session into the cheapest window that still meets your departure time. On a typical overnight rate, that alone changes the cost of a full charge by more than the price of a coffee, every night.
Over-the-air updates mean the two features above have both improved twice since the unit was installed, without anyone visiting the property. That is the part customers notice least and benefit from most.
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